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"This place was awesome! Brian showed us some amazing private hit spring tubs that are completely off the map. He also gave us a great recommendation for local eateries. We learned a lot about Chilean culture and history. Will be back again!"

"Our stay at Alejandro’s cabin was unforgettable. The place is peaceful, surrounded by beautiful nature, and very clean and cozy. Alejandro is a kind and genuine host who made us feel like family. He even played a traditional Mapuche instrument (Trutruka) when we left — a moment we’ll never forget. Highly recommend this unique experience in southern Chile! "

"The lobby was lovely, breakfast was excellent every morning with lots of options and tons of fresh healthy food. The staff was extremely accommodating and helpful, had great experiences with everyone we interacted with. We had some trouble with our original booking and the hotel was extremely helpful and went out of their way to make sure we had a good stay and were fairly compensated for the issue. Location right across the lake was perfect. Would definitely come again! "

"The hotel is a big cabin overlooking the lake and mountains and volcanoes plus the location is great"

"Clean room, lovely staff, wonderful lake views"

"The view of the volcano was amazing. The staff were great, the location was great for the hikes that we wanted to do. The food was excellent. I would highly recommend this hotel."